THE DIRECTORY IS NOT INTENDED FOR URGENT CARE OR MEDICAL EMERGENCIES. IF YOU ARE EXPERIENCING A MEDICAL EMERGENCY, CALL 911 OR ATTEND THE NEAREST EMERGENCY ROOM. IF YOU ARE IN CRISIS YOU CAN CONNECT WITH RESPONDERS AT CANADA’S SUICIDE PREVENTION SERVICE AT 1-833-456-4566.
Important information for individuals using the Directory
a. JDRF is not a mental health provider
JDRF and the parties it has collaborated with to make the Directory available to you (the “JDRF Parties”) are not healthcare providers, do not engage any healthcare providers, and are not engaged in the practice of medicine, nursing, psychology, psychotherapy, social work or any other health profession. The inclusion of a mental health provider in the Directory is not a referral, endorsement or recommendation of the mental health provider. The JDRF Parties make no representation or warranty as to the qualifications, skill, effectiveness or responsiveness of any mental health provider listed in the Directory.
b. JDRF is not liable for any health services
Your decision to engage a mental health provider is personal to you and you are responsible for verifying whether any mental health provider you choose to contact has the qualifications and experience that are appropriate for your situation. You should seek advice from your primary care provider if you require assistance determining which mental health provider is right for you. None of the JDRF Parties are a party to any doctor-patient or therapist-patient relationship that may be established if you contact a mental health provider through the Directory. None of the JDRF Parties are responsible or liable for any health services provided by a mental health provider listed in the Directory or any other aspect of your interaction with a mental health provider listed in the Directory. It may be the case that mental health providers listed in the Directory are only qualified to provide mental health services to patients physically located in certain jurisdictions of Canada. You should confirm with any mental health provider you contact by using the Directory whether they satisfy the criteria of your insurer to be eligible for coverage, if applicable.
c. JDRF is not responsible for any mental health provider
While the JDRF Parties have taken certain steps to confirm that mental health providers who apply to be included in the Directory have accurately represented their qualifications to provide mental health services at the time of their application, the Directory is a connection tool only and in some cases the JDRF Parties will not be able to independently verify a mental health provider’s qualifications, membership or registration with a particular mental health regulatory authority. The JDRF Parties will engage in periodic reviews of the Directory, but the JDRF Parties are not responsible for any inaccuracies in or changes to the information included in the Directory.
Information about the Directory for Mental Health Providers
Only certain Canadian mental health providers are eligible for listing in the Mental Health + Diabetes Directory. If you are a mental health provider and you would like to be listed in the Mental Health + Diabetes Directory, you must meet the eligibility criteria and complete the Mental Health + Diabetes Training Program. Additional information and the terms and conditions applicable to the Mental Health + Diabetes Training Program and the terms and conditions applicable to mental health providers who wish to be listed on the Mental Health + Diabetes Directory are available at https://learn.jdrf.ca/terms-and-conditions/.
Footnote applicable to clinical counsellors
In certain jurisdictions of Canada, the term “clinical counsellor” is not a restricted term and clinical counsellors are not subject to regulation or oversight from a self-regulating health authority or College.