Privacy Policy - Mental Health Diabetes Directory

Privacy Policy

Who we are

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Suggested text: When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: After approval of your comment, your profile picture is visible to the public in the context of your comment.


Suggested text: If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.


Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Suggested text: Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

Suggested text: If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

Suggested text: If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

Suggested text: If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where your data is sent

Suggested text: Visitor comments may be checked through an automated spam detection service.



Important information for individuals using the Directory

a. JDRF is not a mental health provider

JDRF and the parties it has collaborated with to make the Directory available to you (the “JDRF Parties”) are not healthcare providers, do not engage any healthcare providers, and are not engaged in the practice of medicine, nursing, psychology, psychotherapy, social work or any other health profession. The inclusion of a mental health provider in the Directory is not a referral,  endorsement or recommendation of the mental health provider. The JDRF Parties make no representation or warranty as to the qualifications, skill, effectiveness or responsiveness of any mental health provider listed in the Directory.

b. JDRF is not liable for any health services

Your decision to engage a mental health provider is personal to you and you are responsible for verifying whether any mental health provider you choose to contact has the qualifications and experience that are appropriate for your situation.  You should seek advice from your primary care provider if you require assistance determining which mental health provider is right for you.  None of the JDRF Parties are a party to any doctor-patient or therapist-patient relationship that may be established if you contact a mental health provider through the Directory.  None of the JDRF Parties are responsible or liable for any health services provided by a mental health provider listed in the Directory or any other aspect of your interaction with a mental health provider listed in the Directory. It may be the case that mental health providers listed in the Directory are only qualified to provide mental health services to patients physically located in certain jurisdictions of Canada. You should confirm with any mental health provider you contact by using the Directory whether they satisfy the criteria of your insurer to be eligible for coverage, if applicable.

c. JDRF is not responsible for any mental health provider

While the JDRF Parties have taken certain steps to confirm that mental health providers who apply to be included in the Directory have accurately represented their qualifications to provide mental health services at the time of their application, the Directory is a connection tool only and in some cases the JDRF Parties will not be able to independently verify a mental health provider’s qualifications, membership or registration with a particular mental health regulatory authority.  The JDRF Parties will engage in periodic reviews of the Directory, but the JDRF Parties are not responsible for any inaccuracies in or changes to the information included in the Directory.   

Information about the Directory for Mental Health Providers

Only certain Canadian mental health providers are eligible for listing in the Mental Health + Diabetes Directory.  If you are a mental health provider and you would like to be listed in the Mental Health + Diabetes Directory, you must meet the eligibility criteria and complete the Mental Health + Diabetes Training Program.  Additional information and the terms and conditions applicable to the Mental Health + Diabetes Training Program and the terms and conditions applicable to mental health providers who wish to be listed on the Mental Health + Diabetes Directory are available at

Footnote applicable to clinical counsellors

In certain jurisdictions of Canada, the term “clinical counsellor” is not a restricted term and clinical counsellors are not subject to regulation or oversight from a self-regulating health authority or College.